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Delivery Information

  • What delivery options do you offer? View answer
  • Can I track my order online? View answer
  • I've received my order, but it's not suitable. How do I return it? View answer
  • Do you deliver overseas? View answer
  • What is Click and collect? View answer
  • Which items can I order for Click and collect? View answer
  • Is there a charge for Click and collect? View answer
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  • How can I choose Click and collect? View answer
  • What do I need to bring when I collect my order? View answer
  • Can someone else collect my order for me? View answer
  • What happens if I don't pick up my order? View answer
  • When I place an order, how long does delivery take and how much does it cost? View answer
  • I've placed an order and would like to know what couriers you use? View answer
  • What if I'm not at home when my order arrives? View answer
  • I've placed an order online and it looked as though it was processed; yet I haven't received a confirmation email. Why? View answer
  • How do I change my delivery address? View answer
  • How do I know if my online order has been successful? View answer
  • What are 'working' days? View answer
  • I have only received part of my order, when will the rest be delivered? View answer
  • Can I place my order on line and collect it in my local store? View answer
  • Which countries do you ship to? View answer
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