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help & faqs

Our Products

  • What is the correct temperature for my baby's nursery? View answer
  • From what age or weight can I use a booster cushion? View answer
  • I am looking for a spare part / replacement part for an item? View answer
  • Can I use gift vouchers and gift cards online? View answer
  • How do I descale my steriliser, bottle warmer, kettle or humidifier? View answer
  • How much bedding should I use for my baby? View answer
  • What do I need to pack in my hospital bag? View answer
  • When can my baby use a cot, and how long for? View answer
  • What size clothes should I buy for my baby? View answer
  • How long can I use a Moses basket for? View answer
  • When can my child use a pillow and duvet? View answer
  • What size maternity clothes should I buy? View answer
  • What sort of mattress do I need? View answer
  • What is the current law on car seats? View answer
  • Are you searching for product information? View answer
  • How can I reduce the risk of cot death? View answer
  • I noticed that an item I wanted to purchase was on offer, but when I returned to buy the toy, the offer ended. Can I still claim this discount? View answer
  • Do you have any advice for regarding sleep positioners? View answer
  • Where can I find support pillows and cushions? View answer
  • Why do you sell products in pink and blue? View answer
  • From what age can I use a forward facing car seat? View answer
  • Which pushchair is right for me? View answer
  • What clothing will I need for my new baby? View answer
  • What sort of gates should I get? View answer
  • What is Swaddling? View answer
  • What sort of highchair should I buy? View answer
  • Do you offer a car seat fitting service? View answer
  • Do I need a baby monitor? View answer
  • What toys are suitable for what age? View answer
  • Can I buy Early Learning Centre toys from Mothercare? View answer
  • I saw an outfit in my local store but I cannot find it on the website. View answer
  • Do you sell TENS machines? View answer
  • What is Isofix? View answer
  • Up to what age is an infant carrier suitable? View answer
  • What would be the best type of pushchair to take on holiday? View answer
  • When's the best time to toilet train? View answer
  • What can I feed my 6 month old? View answer
  • Disposables or reuseables? View answer
  • How can I find out how big an item is? View answer
  • Why choose a 3 wheeler? View answer
  • Which bottles do you sell which are BPA free? View answer
  • What is a travel system? View answer
  • Do you sell schoolwear? View answer
  • What's the difference between a twin and a tandem? View answer
  • I have just found out I am pregnant. What do I need? View answer
  • What is a 2 in 1? View answer
  • Do you sell maternity swim wear? View answer
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