Mothercare pushchair guarantee
All mothercare branded pushchairs and strollers purchased in the ROI are subject to a 2 year guarantee.
Any pushchair under €150 (i.e. up to €149.99) is subject to a 6 month guarantee. Any pushchair over €150 is subject to a 12 month guarantee.
Refunds & Exchanges:
We will refund or exchange the pushchair if it is returned unused in original packaging and within 28 days of purchase or if the pushchair displays a manufacturing fault within 28 days of the guarantee validation period.
Repairs & Spares:
We will repair your pushchair free of charge if it displays a manufacturing fault after 28 days and within the guarantee period. Please refer to your local store.
Our manufacturers endeavour to hold fabric/coordinating components for the duration of their guarantee. If colours are not available co-ordinating colours will be used.
Keeping you mobile:
We will provide you with a courtesy stroller, subject to availability, whilst yours is away for repair.
YOUR STATUTORY RIGHTS ARE NOT AFFECTED
Affix your delivery note or credit card receipt as proof of purchase to the guarantee. If a problem occurs with your pushchair and you need to claim under the guarantee please contact your local Mothercare store or call our Customer Services Centre team at firstname.lastname@example.org
The guarantee covers:
The guarantee does not cover:
We can provide spare parts and repairs for damages which fall outside the scope of the guarantee. Prices are quoted on an individual basis. Please contact stores or customer care for more details.
To claim against the guarantee, proof of purchase, mothercare guarantee booklet and guarantee sticker are required. Guarantee is invalid if sticker is not present.
Keeping you mobile:
We will provide you with a courtesy stroller, subject to availability, whilst yours is away for repair. This does not affect your rights if the product is faulty or incorrectly described.